These terms govern the patient text-messaging program operated by Resilience Med-Psych (Resilience Med-Psych, LLC). Effective September 10, 2026.
When you opt in, Resilience Med-Psych sends text messages related to your care and your relationship with the practice, including:
We do not send marketing or promotional text messages under this program.
Complete the optional SMS consent form and return it to practice staff, or ask staff to read the disclosure and record your explicit consent in person or by phone. Staff must record consent before enabling texts. Consent is not a condition of care. Providing a mobile number alone does not enroll you.
Message frequency varies and is typically 1 to 10 messages per month; you may receive more around scheduled visits. Message and data rates may apply according to your mobile carrier plan. Check with your carrier for details.
Text STOP to any message from us to cancel at any time. You will receive a single confirmation message and no further texts. You may also turn text messages off in the patient portal or ask our staff. Opting out of text messages does not affect your care or other communications from the practice.
Text HELP to any message for help, call (804) 699-3190, or email admin@resiliencemedpsych.com.
Text messages are not monitored around the clock and must not be used for urgent clinical matters. If you are experiencing a medical or mental-health emergency, call 911, or call or text 988 (Suicide & Crisis Lifeline).
Supported carriers include the major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission from your carrier and network availability.
Your mobile number and text-message consent are used only to deliver the messages described above and are handled as described in our SMS Privacy Policy. We do not sell your mobile number, and no mobile information is shared with third parties or affiliates for marketing or promotional purposes.
We may update these terms; the current version is always available at sms.resiliencemedpsych.com/sms-terms. Questions: admin@resiliencemedpsych.com or (804) 699-3190.